What you get with Saatva

Saatva was launched in 2011 with their signature Saatva Luxury Mattress brand, which features coil on coil innersprings. Since then, they have expanded their product line to include an all-natural latex option and a memory foam option.

Source: Saatva

All sizes of the signature Saatva are available in 3 firmness choices and 2 height options, can be tried for 120 days, and can be returned for a full refund if you’re unhappy (with the exception of the delivery/set-up fee).

The key characteristics of the Saatva mattress that contribute most to its popularity include:

  • Edge support: Because this mattress has coil innersprings, there is no lack of edge support.
  • Lumbar support: The renovated cover of the mattress features a more tightly stitched design in the midsection for additional lumbar support.
  • Cooling: Minimal use of foam and coil-on-coil construction provides excellent airflow and cooling.
  • Bounce: Coils afford a more traditional bounce than foam mattresses.
  • No smell: The organic materials and the traditional coil design mean there is no odor and off-gassing period.
  • Warranty: The Saatva mattress comes with a 15-year warranty.

The potential weaknesses to be aware of when considering the Saatva include:

  • Weight: The mattress is heavy (approximately 120 pounds for the queen size).
  • Delivery: Because the mattress has coil construction, it is not compressed for shipping and requires a scheduled delivery/setup.
  • Firmness: Some sleepers find both the Luxury Firm and Firm options too firm, especially if you’re accustomed to the feel of a foam mattress.
  • Motion transfer: There is considerably more motion transfer than with a foam mattress.

Price (Queen): $999
Type: Innerspring
Sleep trial: 120 days
Warranty: 15 years; non-prorated
Shipping: $99 delivery/setup fee
Manufactured in: USA

About Saatva

Brand history

Ron Rudzin, a veteran of the furniture industry, and entrepreneur Ricky Joshi founded Saatva in 2011, giving the company a named based on a Sanskrit word meaning “pure.” Saatva differs from most online, direct sales mattress companies because its flagship product has coil-on-coil construction, giving it a more traditional feel than one made exclusively of foam, which can be compressed for shipping.

In 2014, Saatva added to their product line with an eco-friendly, memory foam mattress called Loom and Leaf, and in 2016, began production of their high-end Zenhaven mattress.

The Saatva corporation is comprised of headquarters in Westport, Connecticut; offices in Austin, Texas; 19 factories around the country that fabricate the various patented items used in the Saatva mattress; and 135 fulfillment centers that deliver products.

Brand reputation

The Better Business Bureau has given Saatva an A+ rating and the several thousand online reviews that are available reflect a consistently favorable rating among consumers as well. The mattress is not sold on Amazon, but 76% of the 136 reviews posted there are 5-star.

While the Saatva mattress is not 100% organic, the company uses only eco-friendly foams, recycled steel, a plant-based natural thistle as a fire retardant, and organic cotton for its cover. The company is recognized for this Green Initiative, its communication practices with customers (with notifications all along the way from order to delivery), and its commitment to customer service both online and by telephone. In addition, Saatva assists local communities by partnering with charities and making large donations after natural disasters such as hurricanes, tornados, and flooding.

The Saatva mattress has been the subject of numerous articles in publications including The New York Times, Vogue, Inc. Magazine, and Architectural Digest.

Customer feedback

Most buyers find that the Saatva mattress has a more traditional feel than a foam mattress because of the coil design. However, this traditional feel is one that is paired with many of the comforts of foam. Here are other customer-cited pros and cons:

Pros

  • Customer service
  • Hassle-free return policy
  • 120-day sleep trial
  • 15-year warranty (the industry standard is 10 years)
  • No smell
  • No sagging
  • Lumbar support

Cons

  • Too firm for some sleepers
  • Motion transfer
  • Not optimal for stomach sleepers
  • Requires a scheduled delivery/setup

A look at the Saatva mattress

Made in the USA across 19 facilities, the Saatva comes in all sizes including Twin, Twin XL, Queen, King, and California King. There are 3 firmness options to choose from (Plush Soft, Luxury Firm, and Firm) as well as 2 height options (14.5” and 11.5”). The height options, which are purely for aesthetic purposes, are not priced any differently and sleep the same.

The 4-layer construction design of the Saatva is known as “coil on coil,” meaning the mattress is built with inner layers of coils that are wrapped in foam. All layers are breathable to ensure the mattress sleeps cool:

  • Top layer: an organic, breathable cotton material that covers a pillow top.
    • Unlike euro-style pillow tops that are made separately and sewn on top of the mattress, the Saatva top is inserted underneath the cotton cover so it seamlessly aligns to the edge of the mattress.
    • This layer was redesigned in 2016 to include a tighter quilting pattern in the center section which creates strong lumbar support and helps maintain spinal alignment.
    • This applies to the Luxury Firm and Firm options; the Plush Soft option still utilizes the original cover and stitching pattern.
  • Second layer: a thin layer of memory foam to help provide additional lumbar support.
  • Third layer: 884 contour coils (Queen) that are individually wrapped in foam to contour to body shape and minimize motion transfer.
  • Fourth layer: 416 traditional hourglass shaped coils (Queen) that form a supportive foundational base.

Source: Saatva

The mattress also features an edge support system consisting of these additional outer layers:

  • A thin layer of foam that wraps all coil layers to protect them and to give a softer feel.
  • A 2” thick piece of poly foam at the head and foot of the mattress.
  • A 5” thick piece of poly foam along the sides.

Luxury Firm (chosen by 81% of customers):

  • Mid-range softness
  • 6 out of a 10 on firmness scale
  • Good for all sleeping positions (and if you change positions frequently during the night)
  • Optimal if you sleep with a partner and need a compromise on firmness

Plush Soft:

  • Significant softness
  • 3.5 out of a 10 on firmness scale
  • Good for side sleepers
  • Optimal if you like to have your mattress “hug” you

Firm:

  • Notably firm
  • 8 out of a 10 on firmness scale
  • Good for back sleepers and stomach sleepers
  • Optimal if you like to feel as though you’re floating on top of the mattress

Source: Saatva

The mattress works equally well on box springs, adjustable bases, and slats (no more than 4” apart).

Saatva costs and guarantees

Price

Model Size Price Size
Saatva Twin $599 38” x 75”
Saatva Twin XL $699 38” x 80”
Saatva Full $849 54” x 75”
Saatva Queen $999 60” x 80”
Saatva King $1399 76” x 80”
Saatva CA King $1399 72” x 84”

Sleep trial

Consumers who purchase the Saatva mattress get a 120-night sleep trial, which is about 20% longer than most online mattress companies. If you’re unhappy with the product, returns are coordinated through customer service (either online or by telephone) who will arrange to have the mattress picked up and then issue a full refund (excluding the original delivery charge).

Shipping

Saatva currently ships to the 48 continental United States but does not yet have distribution channels established for Hawaii or Alaska. There are no shipping fees or tax charged; however, there is a $99 delivery/set-up fee since the mattress is not compressed for shipment and requires 2-3 people to install. For an additional $39, delivery personnel will also take away your old mattress.

Each mattress is made to order and typically arrives within 7-15 days after an order is received.

Warranty

Saatva offers a 15-year, non-prorated warranty on each of their mattresses.

How the Saatva mattress performs

Motion isolation

Because the Saatva mattress is a spring mattress constructed with coils, you will get more motion transfer than you might with a foam mattress, but most customers describe it as minimal.

Edge support

Edge support is typically more significant with a spring mattress than a foam mattress and the Saatva is no exception. Sinkage while sitting conservatively on the edge is about 2”, while sitting in a more aggressive position produces about 4” sinkage.

Additionally, the mattress features a special edge support system consisting of a 2” thick piece of poly foam at the head and foot of the mattress, and a 5” thick piece of poly foam along the sides.

Durability

The Saatva coil-on-coil construction means it will age well. Permanent body impressions and loss of resiliency will be minimal over time.

Source: Saatva

Firmness

The Saatva is available in 3 firmness options which rate on a firmness scale of 1-10 (with 10 being the most firm) as follows:

Plush Soft:

  •     Best for side sleepers
  •     3.5 out of a 10 on firmness scale

Luxury Firm (chosen by 81% of customers):

  •     Good for all sleeping positions
  •     6 out of a 10 on firmness scale

Firm:

Temperature

The Saatva mattress is a spring mattress, so it rates well on overall cooling because of the minimal use of foam and the airflow that the springs/coils allow.

Offgassing

The Saatva mattress is made with natural and organic materials, including Certi-PUR foam and springs made from recycled steel, so there is no smell at all and no off-gassing period when it is unpackaged and set up.

Sex

For sex and other activities on the bed, the coil-on-coil design of the Saatva provides a great bounce and an enjoyable experience.

How to take care of your Saatva mattress

To extend the life of your Saatva mattress and maintain maximum comfort, follow these tips:

  • If you have purchased a Queen or King mattress, the bed frame must have a center leg support.
  • Rotate the mattress 6 months from purchase and setup. Then rotate it every 12 months.
  • If the mattress is soiled, use a warm, damp sponge and a small amount of antibacterial soap to spot clean it. Do not saturate the mattress with soap or water.
  • If you choose to use a mattress pad or protector, Saatva recommends that it be 100% cotton with a minimal amount of padding so the natural airflow of the mattress will not be disrupted or stifled.

Connect with Saatva

For more information about the Saatva mattress, visit Saatva through these channels:

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