What you get with the Casper Wave mattress

Launched in 2014, Casper Sleep has become one of the more recognizable companies in the direct-to-consumer mattress industry. Over the past few years, the company has developed a reputation for quality products and excellent customer service. Their lineup includes the standard Casper mattress, the streamlined Essential, and the mattress we’re going to discuss in this review – the Casper Wave mattress.

The Casper Wave offers a more advanced sleep solution than their standard mattress. It features hybrid foam construction in both its support core and comfort layers. Its design includes Hyper-Targeted Support and a focus on exceptional pressure relief for those who need it most.

The key characteristics that set the Casper Wave mattress apart from similar mattress options are:

  • Excellent quality: The overall feel of the Casper Wave is that of a high-end luxury mattress.
  • Support: The Wave was inspired by Casper’s European customers who prefer a firmer mattress. The signature Hyper-Targeted Support design of the Wave keeps your hips and shoulders in proper alignment, which is particularly important for sleepers who suffer from back pain.
  • Pressure relief: While the Casper Wave is a very supportive mattress, its high-density memory foam comfort layer ensures pressure relief for side sleepers.
  • Sleeps cool: The open-cell foam and breathable mattress cover ensure proper airflow that keeps sleepers cool all throughout the night.
  • Removable cover: The mattress cover is designed to be removed for washing.

A few potential weaknesses of this mattress are:

  • Price: Compared to other similar mattresses on the direct-to-consumer market, this mattress is priced very high.
  • New to the market: Because the Casper Wave mattress is relatively new to the market, there isn’t as much consumer feedback available as there is for other mattress options (including Casper’s other offerings).

Price (Queen): $1,850
Type: Foam combo
Sleep trial: 100 nights
Warranty: 10 years
Shipping: Free
Manufactured in: USA

About Casper

Casper Sleep was one of the first companies to enter the market with the idea of providing people with reasonably priced mattress-in-a-box options that skip the middleman and ship directly to consumers. Because many of the other players in the direct-to-consumer mattress market are so new, Casper has had time to build a solid reputation for comfortable, high-quality mattresses and communicative customer support that makes returns and exchanges simple and straightforward.

Brand history

Founded in 2014, Casper Sleep started out only selling mattresses within the contiguous United States, but quickly expanded its delivery to Canada. They design their mattresses with various layers of foam to provide both ample support and pressure-point relief, making their mattresses appeal to a wide variety of sleepers.

While most companies have an online-only presence, Casper is one of the few direct-to-consumer mattress companies to showcase their products in two brick-and-mortar showrooms in Los Angeles and New York. Their product lineup initially only included mattresses, but has since expanded to include pillows, sheets, and even dog mattresses.

Brand reputation

The entire direct-to-consumer mattress industry is relatively new, but with 4+ years under its belt, Casper Sleep is one of the best-established companies in the segment. During its time in business, Casper has earned an A+ rating from the BBB and gets a 4.34 out of 5 stars in their BBB customer reviews.

Customer feedback

Pros:

  • Durability: While the Casper Wave is new to the market, customer report that the standard Casper mattress demonstrates excellent durability. This bodes well for the Casper Wave mattress.
  • Plush feel: The top layer of foam gives the mattress a luxurious, plush feel that many customers enjoy.
  • Body contouring: The memory foam layers of the Casper Wave make it adaptive to curves and pressure points.
  • Cleaning: Since the zippered cover can be removed, cleaning the Casper Wave mattress is easy.

Cons:

  • Return costs vary: If customers purchase a Casper mattress directly from the company, returns are free. Purchasing through other venues may result in having to pay for a return. If they make their purchase through Amazon, for example, they must pay for a mattress box, UPS return shipping, and arrange to drop the mattress off with UPS or have it picked up.
  • Cost: The Casper Wave is much more expensive than other mattresses in the direct-to-consumer category, including Casper’s own standard mattress.
  • Edge support: As is typical for a foam mattress, the Casper Wave compresses quite a bit when people sit or lie on the edge – especially for people weighing 200+ pounds.

A look at the Casper Wave mattress

The Casper Wave is available in six different sizes from a Twin and Twin XL up to a California King. Casper ensures that all of its foam is Certi-Pur and Oeko-Tex certified. Their products are low in volatile organic compounds (VOC) emissions and don’t release chemicals that are damaging to our ozone layer. Casper manufactures all of its mattresses in the United States, at factories in Pennsylvania and Georgia.

The Casper Wave mattress is made of the following layers:

  • Cover: The cover of the Casper Wave is thick and luxurious yet still breathable. It’s made of polyester and rayon and can be unzipped and removed in order to be washed.
  • Flo foam layer: The top layer is one inch of Casper’s open-cell Flo foam. It provides an additional layer of pressure relief and helps sleepers regulate their temperature.
  • Latex foam: Next comes 1.5 inches of latex foam that provides pressure point relief and a bit of support.
  • Memory foam: While most memory foam mattresses place this layer right on top, Casper chose to layer it in a bit. Their choice to place a layer of latex foam on top of the memory foam ensures that sleepers get the pressure point relief they need while avoiding sinking into the mattress and being unable to move or turn over. This also allows the Flo foam layer to better regulate temperature.
  • Transition layer: This layer is made of 1.5 inches of high resiliency foam that’s firm enough to provide support, but softer than the support core of foam that lies underneath.
  • Poly support foam: At the core of the Casper Wave mattress lies 5.5 inches of poly foam. It still allows for body contouring, but ensures that sleepers receive enough support to have proper spinal alignment.

Casper Wave costs and guarantees

Price

Model Size Price Weight
Casper Wave Twin $1,000 63 lbs
Casper Wave Twin XL $1,150 68 lbs
Casper Wave Full $1,650 91 lbs
Casper Wave Queen $1,850 109 lbs
Casper Wave King $2,250 141 lbs
Casper Wave CAL King $2,250 140 lbs

Sleep trial

When you purchase a mattress from Casper, you get a 100-night sleep trial. If your new mattress doesn’t work out, contact Casper to have them arrange a free mattress pickup (as long as you purchased your mattress directly from the company) and refund your original form of payment 100%. Casper Sleep will either recycle the returned mattress or donate it to a local charity.

Shipping

Casper provides free mattress shipping to locations in the United States and Canada. After you place an order, your mattress will typically ship out within a couple of business days. Once it’s on the way to you, transit to most destinations in the U.S. usually takes between 1 and 5 business days.

Casper’s White Glove delivery service is available for an additional $100 ($75 for customers who live in Los Angeles or New York City and $125 CAD for Canadian customers). This includes setup of your new mattress once it’s delivered. Casper will remove your old mattress for an additional $50 ($75 CAD).

Casper mattresses arrive compressed and sealed in plastic inside a 21” x 21” x 41” box. It’s best to place the mattress where you’re going to sleep on it before opening it because once you unseal the plastic, the mattress will start to decompress and expand. It’ll fill out to its full size in approximately 20 minutes. You may notice a slight offgassing odor upon opening the Casper Wave, but as the mattress airs out, this smell will dissipate.

Warranty

Casper mattresses come with a 10-year limited warranty. It covers normal use, wear and tear such as:

  • Deterioration that causes indentations larger than one inch
  • Flaws that result in the foam cracking or splitting
  • Manufacturer’s defects in the zipper on the mattress cover

If you set up your Casper mattress on an improper foundation or a bed base that’s not sufficient to support its weight, you will void your warranty.

How the Casper Wave performs

Motion isolation

One of the benefits of most foam mattresses is that they don’t tend to transfer large amounts of motion, and the Casper Wave is no exception to this rule. It transfers very little motion either from having another sleeper jostle and move around in bed or get in and out of bed during the night.

Edge support

With benefits comes drawbacks, and one of the low points of most foam mattresses is the amount of edge support they provide. This is particularly a concern for heavier weight sleepers and people who don’t like sinking in when they sit on the edge of a bed. Like most similarly constructed foam mattresses, the Casper Wave does compress when you lie along the edge of it. Sit on it with your feet on the floor and the edge sinks down quite a bit.

Durability

The Casper Wave is new to the market, so there’s little specific data to indicate what its durability will be. If looking at how other Casper products have held up is any indication of what to expect from the Casper Wave, we have a high expectation of good durability from this mattress.

Firmness

On a scale of 1 to 10 (with 10 being the most firm), the Casper Wave rates at around a 5.5. or 6. This puts it in the medium to medium-soft category. Although it does provide a high degree of support, sleepers who prefer a firmer mattress may not feel comfortable on the Casper Wave.

Temperature

The open-cell design of the Flo foam (as well as Casper’s decision to put its memory foam three layers down) help keep sleepers cool. The breathable mattress cover also allows ample airflow to assist with temperature regulation.

Offgassing

Most synthetic foam mattresses put off some degree of odor when they’re initially unpackaged. The Casper Wave mattress does emit an offgassing smell when it’s first opened and is decompressing and airing out. Most customers find that the smell dissipates within a few days and have no complaints. For people with a high degree of sensitivity to chemical odors, however, the scent could be problematic.

Sex

While the Casper Mattress does have an incredibly plush feel, the company placed a layer of latex between the top Flo foam layer and the third memory foam layer. This gives the mattress a layer of support that prevents sleepers from feeling as though they’re sinking into quicksand – a common sensation with many memory foam mattresses. Although this mattress doesn’t have much bounce, it allows sleepers to easily adjust positions, making it more comfortable for lovemaking than your average memory foam mattress.

How to take care of your Casper Wave mattress

Casper recommends that customers remove their mattress from the box and set it up within three months of receiving it in order to avoid impacting the structural integrity of the mattress.

While the cover of the Casper Wave can be unzipped and removed, it’s not recommended to machine wash it (as it could shrink). Gently dab any soiled areas with a mild detergent in order to spot clean the cover. You can also hand-wash the top part of the cover in cold water. You may then air dry the cover (ensuring that it dries out completely) before putting it back on the mattress.

Due to the strategically layered foam design, Casper mattresses are not intended to be flipped. If you have a significant weight differential with your partner, you may rotate the mattress 180 degrees every 3 to 6 months to prevent the mattress from developing an indentation.

Connect with Casper

For more information about the company and the Casper Wave mattress, visit Casper on these channels: